Most privacy policies explain how long a company keeps your data. This one mostly explains how quickly it stops existing.
Who we are
Never Enough Compute LLC, a Florida limited liability company. Contact us at admin@neverenoughcompute.com or hello@neverenoughcompute.com.
The files you send us
They are processed on hardware we own and keep in our own building. They are not sent to a third-party cloud, they are not used to train anything, and they are not sold, shared or disclosed to anyone.
No person reads them. Even the decision about whether your material is within the size you chose is made by machine: it counts pages, documents and running time, and nothing else about the content.
The one exception, stated plainly: if some files in a job cannot be read, the completion report inside your delivery lists which files by name so you can do something about it. Filenames are not treated as content, are not kept in our records once the job is over, and nothing else about the file is examined.
How long we keep it — and what "no retention window" means
Your submitted files and the working data from them are destroyed as soon as the job finishes. Your finished results stay encrypted on your private link so you can collect them, and are destroyed when that window closes — 72 hours after delivery. We keep no copy beyond that and cannot retrieve one afterwards. A job that fails before delivery is the one other exception: your submitted files are held encrypted for up to 72 hours so it can be run again, then destroyed automatically whether it was or not. Keep your own originals until your delivery opens.
From the moment your files are released for processing until the job finishes, one unencrypted original stays on our own machine so a failed step can be run again; it is deleted when the job finishes. Working data is encrypted while a job runs and the key is destroyed at cleanup. Being honest about what that is worth: the key lives on the same machine as the data, so destruction is what delivers the guarantee, not encryption. Encryption means a casual read of the disk gives up nothing. We do not claim more than that.
What we do keep
| What | Why | How long |
|---|---|---|
| Your name and email address, tied to your upload link | So a job that goes wrong can be traced back to you. Your email address is encrypted in your own browser before it reaches us, and the key that opens it is kept out of reach of the internet-facing upload server. Your name is stored readable, because your upload page greets you with it | For the life of your upload link, then deleted within a day of it expiring (14 days after it was created) |
| Your finished results, encrypted, and the password that opens them | So you can collect them from your upload link | 72 hours after delivery, then destroyed automatically |
| Your submitted files, but only if the job fails before delivery | So a job that broke on our machinery can be run again without asking you to send everything a second time. Encrypted, and never read | 72 hours, then destroyed automatically whether it was re-run or not |
| Job records — job number, timestamps, the destruction certificate | Proof of what was done and when. Contains no content, and never the names of your files — only their type and size | 30 days, then deleted automatically |
| A log of what our cleanup destroyed and when — job numbers and our own folder names | So we can show what was destroyed, and when. Never your file names or content | 365 days, then deleted automatically |
| Email you send us | It is how you contacted us | In our mailbox, as with any business |
We do not currently take payment through this website or through your upload link, so no payment details are collected or kept here.
Payments and card security
We do not currently take payments through this website or through your upload link, and we never ask for or store card details.
This site is served over HTTPS. We hold no card data, so there is no store of payment details here to lose.
The website
This site sets no cookies and loads nothing from anyone else — no fonts, no scripts, no trackers, no embedded media. There is nothing here to consent to.
It does keep one number: a running count of visits to these pages, shown in the footer. That is the entire dataset — a single integer that goes up. A visit only adds to it if you actually do something on the page — scroll, click or tap, or simply stay a few seconds — so a page that loads and closes instantly, or a bot passing through, does not count. Getting that number does not involve recording your IP address, a browser fingerprint, a cookie, a session ID, or a timestamp; there is no per-visitor record anywhere, only the running total. This is specific to the marketing pages you are reading now. It has nothing to do with, and nothing in common with, your upload link or the machine that processes your job — that is covered above, and none of it is touched by this. Our host records ordinary server logs, as all web hosts do. Our upload server keeps no record of visitors' network addresses.
Who else touches anything
Named honestly, because most drafts leave these out:
| Who | What they handle |
|---|---|
| Proton | Our email, if you write to us. Your files never go through it — they go straight to our own machine over your upload link |
| Netlify | Hosts this website. Your files never touch it |
| Namecheap | Our domain registration |
None of them ever hold your work. Processing happens only on our own machines.
Security
Uploaded files are screened for malware before anything runs. Processing steps on our main machine run in a sandbox with no network. The machine that does the heavy work has no route to the internet at all, and we check that automatically rather than asserting it once. Files are encrypted while at rest during a job.
What we do not claim: we hold no security certification, we have not been audited by anyone, and no system is beyond failure. What we offer instead is a small, inspectable setup and a record of every job.
Florida law
Never Enough Compute LLC is a Florida limited liability company. When we process files for you, we act as a third-party agent under the Florida Information Protection Act, § 501.171, Fla. Stat. If we discovered a breach of personal information we hold on your behalf, we would notify you within 10 days, as that section requires, and give you what we know.
The Florida Digital Bill of Rights does not apply to a business our size, and we make no claim under it. A written data processing agreement is available on request. We are not a HIPAA business associate; a medical practice needs a separate agreement before sending protected health information.
Your choices
Ask us what we hold about you and we will tell you. Ask us to delete it and we will — though for a completed job the answer is usually that it is already gone, and the certificate you were given says when.
We do not sell personal information, we do not share it for advertising, and we send no marketing email.
Children
This is a service for businesses. It is not directed at children and we do not knowingly collect anything from them.
Changes
If this policy changes, the date at the top changes with it. A change never applies retroactively to a job that has already been destroyed.